Evolvia — AI Automation for Hotels

EVOLVIA

All the tools your hotel needs to grow, in one platform.

OR

5 tools.
5 vendors.
5 invoices.

AI agents Guest experience Upsell & revenue Marketing Operations

YOUR CHOICE.

40+ automations

8 operational areas

All included from day one

7 automations +

Guest Communication

24/7 AI concierge via WhatsApp (Matt)
Pre-arrival info collection and personalization
Smart upselling based on guest profile
Post-checkout survey and review routing
Guest language detection and adaptation
Full conversation history and guest profiling
Escalation to staff when needed

6 automations +

Direct Booking Engine

Meta Ads + Pixel + CAPI setup
Retargeting campaigns for OTA guests
Lookalike audiences from direct guests
Direct booking incentive flows
OTA guest re-capture via WhatsApp
Monthly direct vs OTA performance report

13 automations +

Team & Operations

Guest request routing to correct department
Housekeeping room assignment and status
Maintenance fault reports and tracking
Early check-in / late checkout workflow
VIP alerts and special occasion detection
Daily occupancy briefing to manager
Automated shift summary reports

4 automations +

Reputation & Reviews

Smart routing: happy guests → Google, issues → internal
AI-generated Google review responses
Special occasion detection and team alert
Cumulative guest profile from every stay

4 automations +

HR & Scheduling

WhatsApp-based monthly scheduling
Automatic shift replacement finder
Monthly anonymous team pulse survey
Birthday and milestone alerts to manager

4 automations +

Smart Sustainability

Breakfast demand forecasting from arrivals
Food waste daily log with weekly report
Smart pantry and stock alerts
Sustainable practices reminder to guests

Built on

·

Claude AI

·

Meta Ads

·

Google Sheets

Meet Matt, your 24/7 AI concierge

Live now

Matt. On WhatsApp. Always on.

Responds to every guest, in any language, from booking to checkout. Knows your hotel, your city, your policies inside out.

Guest requests

Department routing

Local recommendations

Guest profiling

Review collection

Upsell opportunities

Escalates to staff only when it truly needs to.

2:15

M

Matt · Hotel Concierge

online

Today · 2:14 AM

Hi! We land at 6am but check-in is at 2pm… what do we do with our bags? 😅 2:14

No problem at all. Luggage storage is free for all guests. Drop your bags at reception when you arrive and explore the city straight away. Want me to check early check-in availability for you? 2:14

Yes please! And any breakfast spots nearby? 2:15

Done — I've notified reception to check early check-in for you. For breakfast, our on-site restaurant opens at 6:30 AM on weekdays — or there's a great café 2 min walk. Anything else? I'm here 24/7 🌙 2:15

Nicolas Wagner Valdivia — Founder, Evolvia

Built from inside the industry

I spent years working inside hotels. Not as a consultant. As staff. I watched talented people waste their days on tasks that should have run themselves. The tools existed. Nobody built them for hospitality. So I did.

Australia

Chile

Panama

Nicolas Wagner Valdivia

Founder, Evolvia